PRICING

Pricing that scales with you

No one-size-fits-all tiers. Hermes pricing is based on your actual usage — customers managed, automations run, and tools connected. We'll build a plan that fits.

TRANSPARENT PRICING

What drives your price

Four simple dimensions. No hidden fees, no surprise charges.

Customers Managed

The number of customer accounts Hermes actively monitors for signals. Start small and scale as your book grows.

Automations & Playbooks

The volume of automated actions Hermes executes — emails sent, Slack alerts routed, CRM tasks created.

Integrations Connected

The number of data sources, CRMs, and tools you connect to Hermes. Each integration deepens the signal graph.

Team Seats

The number of team members who can review signals, approve actions, and manage playbooks in your workspace.

FULL PLATFORM

Everything included.
No feature gates.

Every Hermes plan includes the full platform. There are no locked features or premium tiers — you always get the complete experience.

Unlimited signal detection
AI-powered draft generation
Multi-channel routing (email, Slack, CRM)
Real-time customer health scores
Immutable audit logs
Read-only database connections
Custom playbook builder
Workspace & team management
Priority support via email & Slack
SOC 2 compliant infrastructure
SSO & role-based access control
Onboarding & implementation support
Enterprise

Built for scale.

For teams with thousands of customers, custom compliance requirements, and complex multi-tool workflows. We'll build a plan around your exact needs.

Dedicated CSM
Custom SLAs
Priority support
White-glove onboarding
Custom integrations
Volume discounts
Contact Sales

Pricing FAQ

Common questions about how Hermes pricing works.

We offer a guided pilot program where we set up Hermes with your data sources and demonstrate real signals from your customer base. No commitment required — you see value before you pay.
Pricing scales with the number of customers you manage, automations you run, and integrations you connect. We'll work with you to find a plan that fits your growth trajectory.
All plans include unlimited signal detection, AI-generated drafts, multi-channel routing, audit logs, and priority support. There are no feature gates — you always get the full platform.
Absolutely. Plans scale up or down based on your usage. If your customer base grows or you add more integrations, your plan adjusts accordingly. No lock-in contracts.
Most teams are fully set up within two weeks. Connecting your first data source takes minutes, and our team handles the rest — playbook configuration, team training, and optimization.

Ready to see Hermes in action?

Get a custom quote tailored to your team size, customer volume, and workflow needs. Most teams see ROI within the first month.